Everything You Need to Know
to Conduct SUCCESSFUL Seminars!
A Practical Step-By-Step Guide to
Help You Walk Through All of the Details!
The A to Z Guide to Seminar Marketing for Estate Planners is a complete, turnkey manual that is based on Phil Kavesh’s law firm’s over 40 years of unique experience in having presented thousands of retail seminars to clients and prospective clients. This Manual is intended to guide you through the entire seminar marketing process from start to finish and is a great training tool for your staff.
This guide contains 95 pages chock-full of helpful, plain-English of tested and proven step-by-step procedures on how to set up successful retail seminars. It reduces (and eliminates) the time, expense, stress, and aggravation of figuring out how to do seminar marketing! Plus, you will receive 26 modifiable forms, checklists, and tools to use in your own seminars!
TABLE OF CONTENTS
CHAPTER 1: An Introduction to Seminar Marketing
What A Seminar Is (and What Is NOT)?
What Makes Seminars Effective
CHAPTER 2: Targeting Your Market
Determining Your Target Market
Common Misconception About Who Needs Estate Planning Services
Determining the Best Geographic Areas
Determining the Best Marketing Strategy
CHAPTER 3: Where to Hold Your Seminars
Choosing Your Venue
Choosing Your Seminar Meeting Room
Negotiating the Contract
CHAPTER 4: Best Days & Times to Hold a Seminar
Best Time of the Year
Worst Time of the Year
Best Days of the Week
Worst Days of the Week
Best Times of the Day
Special Holiday Weekends
CHAPTER 5: Marketing Your Seminar
Benefits of Advertising Your Seminars
Direct Mail Marketing
Direct Mail Printing & Production Tips
E-mail Advertising & Newsletters
Professional Referral Sources
Internet & Social Media Marketing
Designing Effective Marketing Pieces
Testing Your Marketing
CHAPTER 6: Outside the Box Options for Marketing Your Seminar
Newspaper Advertisements
Radio or Television Show
CHAPTER #7: The Seminar Reservation & Confirmation Process
Taking Reservations: By Voicemail
Taking Reservations: By Phone
Confirming Reservations
Best Time to Call to Confirm Reservations
Handling Changes
Overbooking
Tracking Your Results & Using the Database
CHAPTER #8: Seminar Logistics & Set-Up
Audio Equipment
Speaker
Visuals
Room Configuration
Seating Tips
Table for Facilitators, Speaker and LCD Projector
Refreshment Setup
CHAPTER #9: Choosing Your Seminar Facilitator
Skills
Time Commitment
Additional Facilitators
CHAPTER #10: Seminar Handout Materials
CHAPTER 11: Speaker Presentation Tips
The Opening, The Middle & The Closing
The Q&A Session
Additional Tips for Giving an Effective Presentation
Calm Your Pre-Seminar Jitters
Body Language
Incorporating Humor Into Your Presentation
Energy & Enthusiasm
Personal Image
Speaking Styles
Sharing Speaking Duties
Pacing
Time Tracking Techniques
CHAPTER #12: Booking Appointments at the Conclusion of the Seminar
STEP #1: The Appointment Card
STEP #2: Use Discount Certificates
STEP #3: Book the Appointment
Handling Objections to Booking an Appointment at the Seminar
Monitoring the Exit
CHAPTER 13: Follow-Up After the Seminar
Attended the Seminar, Booked an Appointment
Attended the Seminar, Did NOT Book an Appointment
Seminar No-Shows
CHAPTER 14: Appointment Cancellations, Rescheduling & No-Shows
Appointment Cancellations
Appointment Reschedules
Appointment No-Shows
CHAPTER 15: Evaluating Your Seminar Results
Response Rate: Direct Mail
Response Rate: Newspaper Ads, Radio & Television
Appointment Rate
Cancellation Rate
Closing Rate
Evaluating the Profit & Loss of Your Seminars
CHAPTER 16: Planning Your Marketing Budget
ROI: Return on Investment
Trimming Your Marketing Expenses
CHAPTER 17: Online Webinars—Taking Your Seminars Virtual!
Important Warning About Live Webinars
Important Warning About Pre-Recorded On-Demand Seminars
Still Want to Do Webinars?
A FINAL WORD ON SUCCESSFUL SEMINAR MARKETING
Working Relations with Key Vendors
Rules for a Successful Marketing Campaign
Building Relationships & Creating Repeat Customers
A TO Z APPENDIX: FORMS, SCRIPTS, CHECKLISTS, ETC.
(SEE DETAILS TAB FOR FULL LIST OF FORMS)
What’s Included in The A to Z Guide to Seminar Marketing for Estate Planners?
The A to Z Guide to Seminar Marketing for Estate Planners comes with the following:
- 95 pages chock-full of helpful, plain-English step-by-step procedures and checklists to help you (and your staff) with the seminar process from start to finish!
- 26 Useful Checklists & Forms to help you set up seminars, including:
- Seminar Marketing Checklist & Timeline – 12-week checklist to use as a guide as to the chronological timeline of the tasks to be done leading up to the seminar.
- Client Profile – Criteria to determine your ideal client prospect and use to develop a mailing list for your seminars.
- Site Inspection Report – Checklist to use when inspecting a potential seminar venue.
- Seminar Marketing Budget – Worksheet to help you plan out your seminar marketing budget, including the costs and return on your investment.
- Monthly Seminar Cost Analysis – Worksheet to help you track your marketing expenses by analyzing certain criteria and helping you determine where costs can be reduced.
- 8 Rules for Creating an Effective Marketing Piece – Checklist for evaluating whether your marketing piece meets the 8 rules for an effective marketing piece.
- Seminar Supplies List – List of supplies needed for the seminar.
- Seminar Checklist – Checklist of things to be done on the day of and immediately after the seminar, including a packing list of important supplies needed at the seminar.
- Seminar Reservation Line Script – Script to use for the reservation line when prospects call in from your marketing pieces.
- Seminar Reservation Form – To write down seminar reservations to be input at a later time onto the database. It can also be used if you take reservations by phone. If you use the form for this purpose, it is important to ask for marketing source information to help you track your marketing’s effectiveness (this is not a scientific way of tracking this information).
- Seminar Sign-In Sheet – Sign-in sheet used at seminar for any walk-ins.
- Seminar Confirmation Notecard – Notecard template sent out to seminar attendees prior to the seminar. This example is provided to you for content. You may wish to use a graphic designer to help you put together a more professional confirmation postcard, as you will want to brand this to your law firm and also have nice graphics for driving directions to the seminar venue.
- Seminar Reminder Confirmation Call Script – Script to use when confirming seminar reservations 2 days prior to the seminar (both for a live person and a voicemail message).
- Response Form – For seminar attendees to fill out at the end of the seminar. The information can be used to understand your target market demographics.
- Discount Certificate – Certificate to incentivize seminar attendees to book appointments before leaving the seminar and only given to people when the appointment is booked. Printed on certificate paper, which can be purchased from any office supply store.
- Appointment Reminder Card – Card used during the appointment booking process at the conclusion of the seminar. These cards should be printed on bright neon-colored cardstock.
- Appointment Package Coverpage – The appointment package includes a coverpage, which we have included, as well as a questionnaire that you will have a prospect complete before coming in. You should also include directions and/or a map of your office.
- Handling Objections to Booking an Appointment – Script for handling some of the most common objections that people have to booking an appointment at the seminar.
- Seminar Follow-Up Script: Attended Seminar, Booked an Appointment – Script used to contact people after the seminar that booked an appointment and confirm their appointment. There’s a script for someone with a Living Trust already and for someone getting a Living Trust for the first time.
- Seminar Follow-Up Script: Attended Seminar, Did NOT Book an Appointment – Script used to contact people after the seminar that attended, but did not schedule an appointment. These can only be contacted if they turn in a response form.
- Seminar Follow-Up Script: Seminar No-Show – Script used to follow up with people who made a reservation to attend the seminar, but did not show up.
- Seminar Follow-Up Script: Appointment Cancellation – Script used when prospects are trying to call in and cancel their appointment.
- Seminar Follow-Up Script: Appointment Reschedules – Script used when prospect is trying to reschedule their appointment.
- Seminar Follow-Up Script: Appointment No-Show – Script used for people who do not call in and do not show up for their appointment.
- Seminar Tracking Form – Form used to help you evaluate your seminar results.
- Seminar Profit & Loss Worksheet – A spreadsheet to help you calculate the net profits of your seminars.
- Immediately Downloadable Modifiable Versions of ALL of These Forms to help you implement what you’re taught with this guide to lead you to the successful seminar marketing!
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