By Kristina Schneider, Practice Success Coach Knowing the steps of how to properly confirm an appointment – – any kind of appointment, including a phone appointment, client meeting, lunch meeting, etc. – – is extremely valuable to any office looking to continue to operate efficiently and effectively. However, I have found that a lot of people don’t do this (or don’t do it properly) and this can result in a lot of disruption in the office. Whether or not you are the one responsible for confirming appointments, if you know that your office could benefit from a makeover in your…
Top 10 E-mail Etiquette Rules for Estate Planning Professionals (and Their Assistants and Staff)
By Kristina Schneider, Practice Success Coach Electronic mail (otherwise known as e-mail) plays an important part in any business these days. It’s helped make communicating and doing business far more efficient and simpler. However, as with most things in business, there are certain rules that professionals should follow when it comes to using e-mail. If not done correctly, it can actually create unnecessary confusion, chaos, and an unnecessary amount of miscommunication (and maybe even legal liability!). Below, you will find what I consider to be the ten most important e-mail etiquette rules to live and work by. (NOTE: These are…
Drowning in E-mail? Tips to Save Time and Be More Efficient!
By Kristina Schneider, Practice Success Coach Electronic mail, otherwise known as e-mail, has become a vital and primary form of communication for most businesses. In fact, it’s the very reason you’re probably reading this newsletter article. While e-mail has become a very efficient way to communicate and handle business, it can also become a source of major inefficiency and time-wasting in the office. Think about how much time is spent sifting through all of your daily e-mail. Double or triple that when you come back from the weekend. And let’s not even talk about how much e-mail we come back…
Tips for Managing the Top 5 Interruptions at the Workplace
By Kristina Schneider, Practice-Building & Marketing Specialist One of the most costly killers of productivity in the workplace is interruptions. There are some startling statistics about how much interruptions really cost a business. It is believed that interruptions can cost a company up to over 6 hours per day in productivity, which equates to over 30 hours in a week (almost an entire full-time employee!). It’s also estimated that social media alone costs the U.S. economy over $650 billion per year in all of the lost production. Crazy, right? Interruptions are pretty much impossible to avoid, but there are definitely…
Summer Vacation Might Be Different This Year, But Be Sure to Take a Break!
By Kristina Schneider, Practice-Building & Marketing Specialist There is no denying that this summer feels is different. No, let me actually just call it for what it is—IT IS WEIRD! With all that’s going on in 2020, there’s no telling what tomorrow will bring (did we miss the murder hornets, cause it feels like we skipped those…). This comes as here in California, we just got ordered back to working from home and a lot of things that just opened up less than a month ago are closed back up. All that being said, I have found myself thinking that…
Helpful Resources for Executing Documents During Pandemic
EDITOR’S NOTE: Many estate planners are grappling with how to execute documents without an in-person client meeting and yet still have them considered valid. This article helps shed some light on this issue. Thank you to attorney, Susan K., for passing along this fantastic article to us. Application of the Harmless Error Doctrine in California and Beyond By Jessica Uzcategui of Sacks, Glazier, Franklin & Lodise, LLP THE HARMLESS ERROR DOCTRINE The traditional definition of a “will” is changing. Historically, courts insisted on strict compliance with will formalities. In California, this meant that a will had to be signed by…