By Kristina Schneider, Practice Success Coach Thanks to the over 43 years of success of our affiliated law firm—Kavesh, Minor & Otis—we have found it vitally important to periodically meet with each employee (even ones that may be part-time or independent contractors) to review their job performance and set clear and defined goals. Once you do these reviews on a regular basis, you will be amazed how much more motivated and productive your staff will be! We do these reviews semi-annually—at the beginning of January and again in the middle of July, rather than just once a year. We do…
One of the Most Important Documents that Most Estate Planners Don’t Have
By Kristina Schneider, Practice Success Coach If you’re an estate planning attorney with your own law practice, there’s a good chance that you don’t have one of the most important manuals in your practice: an Employee Handbook. In fact, this may also be the case for other estate planning professionals as well, such as CPAs, financial advisors, or life insurance agents. The fact is, if you have your own business and you have employees working for you, an employee handbook is a must-have necessity as part of your business for all of the reasons laid out below. What Kinds of…
Top 10 Year-End Practice-Building & Marketing Ideas of 2024
By Kristina Schneider, Practice Success Coach As we head into the final quarter of 2024, you may be wondering where all the time went and what can you do in these final two months to really help your practice end the year with a BANG! I’ve put together what I consider to be the Top 10 Year-End Practice-Building and Marketing Ideas for 2024 so that you can end this year on a productive, positive note and head into 2025 with some momentum! IDEA #1: Clean up your database. Now is a great time to take a look at your database…
Training Associate Attorneys & Staff
By Philip J. Kavesh, J.D., LL.M. (Taxation), CFP®, ChFC, California State Bar Certified Specialist in Estate Planning, Trust & Probate Law Over the past couple of months, we covered the importance of properly hiring and incentivizing your associate attorneys and support staff in order to build and maintain a successful estate planning practice. Now, we will address training. As I’ve stressed in all other aspects of your practice, you must have processes, procedures, forms and systems for everything that happens in your law firm on a daily basis. This includes your marketing, client meetings, work production and work review, as…
What to Do When Your Employees Ask for a Raise?
By Kristina Schneider, Practice Success Coach If you’ve ever had an employee approach you randomly and request an increase in their salary, it may be challenging to know how best to respond. While you may be happy with their work, you may be strapped from being able to financially accommodate such a raise. It creates all sorts of fears and concerns around this person walking away if you don’t oblige. Below are some practical tips to help you manage (and avoid) this happening. TIP #1: Create a Process for How and When You Review Compensation. First and foremost, by creating…
Squash the Drama: 5 Steps to Properly Handling Interoffice Conflicts
By Kristina Schneider, Practice Success Coach It’s a fact in just about every single office, conflict is going to happen. There are times when the workplace is going to be stressful. There are going to be different people with different personalities and with different things going on in both their personal and professional lives. Regardless of what industry you’re in, but especially in an estate, tax or financial planning practice, what is inevitable is that, at some point or another, there will be conflict. Knowing and implementing the steps to properly handle this conflict, while they may seem obvious and…
64 Years of Combined Experience Running a Successful Estate Planning Practice
An Interview of Phil Kavesh’s Two Most Senior Employees Interview by Kristina Schneider, Practice Success Coach I had the most amazing experience to go on a trip with nationally renowned estate planning attorney and Ultimate Estate Planning Attorney, Phil Kavesh’s, Law Firm Office Manager (Arlyn V. or “AV”). We went out to Florida to visit with his Senior Estate Planning Paralegal (Elaine A. or “EYA”). Elaine just celebrated her 34th anniversary working for Phil and Arlyn will be celebrating 30 years this August. During our trip, not only did we get the opportunity to stop by a client’s office and…
Drowning in E-mail? Tips to Save Time and Be More Efficient!
By Kristina Schneider, Practice Success Coach Electronic mail, otherwise known as e-mail, has become a vital and primary form of communication for most businesses. In fact, it’s the very reason you’re probably reading this newsletter article. While e-mail has become a very efficient way to communicate and handle business, it can also become a source of major inefficiency and time-wasting in the office. Think about how much time is spent sifting through all of your daily e-mail. Double or triple that when you come back from the weekend. And let’s not even talk about how much e-mail we come back…
What to Do When Everything is Urgent & Important?
By Kristina Schneider, Practice Success Coach Too often for most people, there’s far too much to do and not enough time to do it. This requires a balancing act of figuring out how to prioritize your work. For most people, the work that gets set aside are the non-important, but also sadly, the non-urgent and important items. The things that you know you need to get to, but that don’t have a looming deadline to be met. Those tasks will constantly be backburnered into an oblivion, perhaps for eternity. We implement what is known as the “Urgent & Important” (or…
8 Steps to Hiring a Great Executive Assistant
By Kristina Schneider, Practice Success Coach An executive assistant is an often overlooked position for many estate planning professionals. I know this because I often interact with a lot of attorneys, financial advisors, and CPAs directly on matters that I also know would be best handled by an executive assistant. Not having an executive assistant means that you, the executive, are often stuck with a lot of daily administrative tasks in the office. And that’s fine if that’s something that you enjoy doing and it works for you. But, for most estate planning professionals, that’s a huge misappropriation of the…