My law firm recently welcomed aboard a new, young attorney, straight out of law school and it got me thinking back – – what was it like when I first started out as a lawyer, some 38 years ago? (Wow, time does fly!)
You know how, sometimes, our most vivid memories are about things that went inexplicably wrong? That’s where my mind immediately went when recalling my early days as an attorney.
I remember getting out of law school, eager to go, armed with lots of technical information and full of idealistic visions. But I had no clue as to how the legal system worked in “the real world”, nor what would be in store for me in dealing with bosses, judges, and clients!
How Could I Ever Forget
My First Court Appearance?
At the first law firm I worked for (and the next two as well), they just stacked a lot of files and loose papers on my desk and said, “Get to work!” I had no real training and little supervision or quality review. In other words, my marching order was simply, “Good Luck!”
One of my very first assignments was to write a “brief”, arguing why the lawsuit against our firm’s client should be dismissed. I spent lots of hours in the library, studiously researching all applicable cases and statutory law I could find (and that wasn’t so easy back in the days before there were computers!). I thought I had assembled a novel argument and proudly handed off the brief to one of the firm’s partners, who was the lead counsel in charge of the case. I didn’t hear anything back – – until the morning of the hearing on this motion for dismissal. I was summarily informed I was going to court (like it or not!) to fill in for the partner and appear before the judge. Thankfully, I had very little time to get nervous because I had to immediately jump in my car and drive off or, goodness forbid, I would be late!
Now, there’s a bit of a “back story” I have to share before I tell you what happened when I got to court. Little did I realize all the firm’s attorneys knew about this matter, which involved one of the firm’s largest clients, and they all thought the matter was a certain loser (which is why none of them wanted to appear in court and be the “fall guy”!). On top of that, the judge of this particular local courthouse, located in a small town nearby, didn’t like to deal with “outsiders” and was renowned for being a “hanging judge” who would loudly and in the most colorful of terms, in open court, viciously berate lawyers and their clients and throw the book at them! And to make matters worse, this particular judge had a bad taste in his mouth for that partner I was appearing on behalf of. (Apparently, the partner was swamped with so many cases that he had repeatedly asked for continuances, by telephone, without even so much as showing his face before the judge!). So, little did I know I was about to walk into a “perfect storm”.
When I entered the courthouse (which was one big, open room), proceedings were already in session and I was nervous my case may already have been called. But my nerves suddenly changed to outright fright as I heard the judge scream expletives at the criminal defendant in the case before him, then pound down his gavel and shout out “10 years!” The good news was, I again didn’t have much time to think, because my matter was called next!
So, rather meekly, I walked up to the podium and announced myself, who I represented and my firm, as was the court custom. As soon as I mentioned the firm name (including, of course, the scorned partner’s), the judge lost it! He demanded to know “where’s that so and so?” (Not quite what he said, but that’s all I can state here in writing!). Before I could respond, he ordered me, “To my chambers, BOY!”
As we walked into his personal lair, the judge slammed the door behind us, and as I sat almost knock-kneed in a low chair in front of his desk, he half-stood behind it, leaned over and called the firm’s partner just about every name imaginable (the attorneys waiting in the courtroom later told me they had never heard so many expletives machine-gunned out in such a short time!). Then he went on and attacked the partner for not having the guts to appear himself. Finally, he asked me angrily, “What have you got to say, boy?” I was so in shock that I couldn’t think of anything other than, “Nothing, your honor.” (It was a lucky thing I was so tongue-tied because if I had offered any excuse for the partner, he would probably have ripped into me too or jailed me for contempt of court!). “You’re smart and polite. I like that!”, he said, as he proceeded to walk us both back out into the open courtroom.
And, then, even before I got settled again at the podium and said a word, the judge declared to all in attendance, “Motion granted!” I could hardly believe it!
I remember feeling so horrible (and literally still shaking) as I returned to the office, that even though I was greeted as a conquering hero because I had won the case, I vowed I would never go to a court appearance for that firm again! (In fact, it was shortly after that I decided litigation wasn’t for me and to instead become an estate planner!)
So, I wound up going back to law school for an extra year to get my Master’s Degree (LL.M.) in taxation and to learn to be an estate planner. However, in school they never teach you how to handle clients and client meetings. I had to learn that the hard way, by trial and error. (And, wow, did I have a few screw ups before I figured it out!).
The next law firm I joined (after my Master’s Degree) put me to work right away on the estate plan for one of the firm’s biggest and oldest clients, a stern 93 year old widow. I was warned that, while discussing her plan with her, I should never mention the word “death”, as she was morbidly fearful of it. So I was very careful to use terms like, “when you’re gone”, “after you’ve passed”, and “when you’re not around”. I met with her several times before diligently preparing all the necessary, detailed paperwork. Then, the day came for her document signing.
As I arrived in the meeting room, several firm partners and associates were solemnly seated at a large conference table, in imperious, high-backed leather chairs, while the elderly lady client sat all the way at the far end of the table, expressionless. The room was filled with tension, as they all dreaded dealing with the forbidden “D” word. I walked in with a huge stack of documents under my left arm, and looking to break the ice, I blurted out, “Mrs. Green, are you ready for the execution?”, and then dropped all the documents onto the table, with a loud thud! All the attorneys’ jaws dropped and all eyes immediately turned to her, fearing her reaction. A few seconds went by (which, to me, felt like an eternity) and finally her stern expression morphed into a loud laugh, a side of her none of us had ever seen! I survived (even though, afterward, I was known in that firm as “the executioner”!).
If That Wasn’t Bad Enough,
Then I Met Nick
After less than a year, I moved to another law firm (before forming my own). I was confident by then that I had mastered the estate planner “client routine” pretty well. That is, until I met with Nick.
Again, I was dealing with one of the firm’s biggest clients, who was notoriously demanding and tough. And, again, I was barely prepared for what would occur.
I knew Nick had a large business empire and ran it with his daughter, to whom he intended to pass it down. I understood that’s why I was meeting with him. What I didn’t know was that he had recently remarried. So when he introduced himself and a much younger lady in the lobby, I assumed she was his daughter, to which he angrily responded, “NO, this is my wife!” (Oops, I was in big time trouble already, before I even got them into my office!)
When we went into my office, things got even colder. Nick did all the talking, dictating the way his estate plan was going to work. Very little was to be set aside for his wife, and with lots of conditions attached. Every time I tried to engage his wife’s participation, he cut me off. I had already insulted him, and knowing he was a major firm client, I decided to just remain quiet and subservient. I managed to get through the meeting and summed up the plan that I would document. I asked Nick, “Is this what you want?”, to which he retorted, “Yes!” Then, I turned and asked his wife, “Is that what you want?”, but received no answer. There was a heavy silence, as she stared at me without a response for almost 30 seconds! Finally, she shouted with disdain, “What I really want is a divorce!”, and she jumped out of her chair and ran screaming down the hallway (past the senior partner’s office) and out through the crowded lobby!
I thought, for sure, I had lost my job. But it turned out that, later the same day, Nick called and thanked the senior partner, because what he really wanted was a divorce too! I did get to keep my job, but thereafter I was forever “nick”-named by that firm’s attorneys “The Homewrecker!”
Well, I could write about a lot more “horror stories” from my early days as an estate planning attorney, but how is that relevant to you (other than perhaps, as entertainment)? Here’s how…
Don’t Throw Your Associates Into the Fire!
(or yourself, if you’re just starting out)
My early career experiences had such a vivid, memorable impact on me that I swore to make life easier for my associates. So I developed a rigorous, in-house, new attorney training program, not only on the technical aspects of estate planning, but also on how to successfully hold client meetings (including observing other attorneys’ meetings and using detailed meeting checklists and client interview forms – – all the stuff I wasn’t trained on or equipped with when I got started). That training was video recorded and now, the first week a new associate joins us all he or she does is watch it, with our accompanying checklists and forms handy, and take notes. Plus, I established a quality control process. All our new associates’ estate plans are reviewed by our senior paralegal, as well as another attorney of our firm. So both the firm and new associates can relax, do their work and avoid the kind of bloopers I made!
RELATED EDUCATION & PRODUCTS
If you are interested in some additional information on how to hire and training associate attorneys, you might be interested in my 90-minute educational program entitled, “The 10 Steps You Need to Know to Find, Hire, Train, Manage & Keep Great Associates”. If you have ever had trouble hiring, training, managing and keeping associate attorneys or you’re thinking about adding an associate attorney and don’t know how, this is a great program for you!
ABOUT THE AUTHOR
Attorney Philip J. Kavesh is the principal of one of the largest estate planning firms in California – – Kavesh, Minor and Otis – – which has been in business since 1981. He is also the President of The Ultimate Estate Planner, Inc., which provides a variety of training, marketing and practice-building products and services for estate planning professionals. If you would like more information or have a question for him, he can be reached at firstname.lastname@example.org or by phone at 1-866-754-6477.
OTHER ARTICLES IN THIS ISSUE
- ESTATE PLANNING: You, Inc.: Branding Yourself in a Competitive Estate Planning Industry by Steven J. Oshins Esq., AEP (Distinguished)
- TAX PLANNING: Planning for 2704 Proposed Regs: Be Wary of the Step Transaction Doctrine by Martin M. Shenkman, CPA, MBA, PFS, AEP, JD
- ADVANCED PLANNING: Net, Net Gifts: Why NOW May Be the Best Time to Use This Strategy by Michael J. Jones, CPA
- SUPPORT & ADMINISTRATIVE STAFF: How to Write a Proper Business Letter by Kristina Schneider, Executive Assistant