By Kristina Schneider, Practice Success Coach With everything going on in the world right now, it is safe to say that most people are under much more stress than usual. From dealing with concerns around the pandemic and working in a post-pandemic world, managing the constantly barrage of headlines, politics and war, to feeling a whole spectrum of emotions about all the change and heaviness that has happened in past couple of years. Business owners and employees with young children are having to juggle their own set of challenges trying to navigate care and schooling for their children, while we…
How Do You Properly Compensate (and Incentivize) Associate Attorneys?
By Philip J. Kavesh, J.D., LL.M. (Taxation), CFP®, ChFC, California State Bar Certified Specialist in Estate Planning, Trust & Probate Law One of the biggest mistakes I see attorneys that own their own practices make is failing to properly incentivize associate attorneys. The primary way I have done this successfully for many years is through monthly bonuses. Whereas attorney bonuses are usually purely discretionary and undefined in advance as to their amount and frequency, the bonus system that I have developed is based on a clearly defined formula. By utilizing monthly bonuses, you will not only make your associate attorneys…
Failure: The Great Teacher
By David Giuliano, Business Coach I think we can all agree that failure is not a beloved or relished part of life. It gets a bad rap but truthfully there’s no better teacher. It’s been said you don’t know where you’re vulnerable until you fail. Very true. When making any major change, failure happens all the time. I have to address this issue because so many of my clients – a majority of who are lawyers and other business professionals – have very little tolerance for mistakes or failure. They punish themselves, twist others into knots, judge too harshly and…
What to Do When an Associate Attorney Leaves Your Firm
By Philip J. Kavesh, J.D., LL.M. (Taxation), CFP®, ChFC, California State Bar Certified Specialist in Estate Planning, Trust & Probate Law If you run your own law practice and have ever had to hire an associate attorney, one of the biggest concerns and risks you take is that one day that associate attorney may decide to leave your firm. Unfortunately, this is a business where a trained employee can easily set up his or her own shop and there is little you can do to restrict it from happening. It can be one of the most disruptive and chaotic things…
6 Signs You (or Your Staff) Are Burning Out – – And How to Fix It!
By Kristina Schneider, Practice Success Coach Burnout is real and it’s affecting businesses all over the world. Whether you’re an estate planning professional who owns your own practice or not or perhaps you’re a support staff (employee), it is important that you are aware of the signs of burnout and do what you can right now to make necessary corrections to resolve the issue. If you don’t, your own physical and mental health will be dramatically affected and possibly your business (or employment), which will then impact your personal life as well. What Is Burnout? Before I get into the…
The Success of Your Business Starts with a Happy Work Environment
By Kristina Schneider, Practice-Building & Marketing Specialist “Businesses often forget about the culture and ultimately suffer for it because you can’t deliver good service from unhappy employees.” – Tony Hsieh, CEO of Zappos An often overlooked aspect of developing a successful business is really taking the time to look at the employees, the work environment and the company culture. The fact is, if you have a disorderly, stressful, and hostile work environment, chances are that you have unhappy employees who don’t like coming into work every day. And the bold truth of it is that your business will suffer…
Are You Missing Out on the Lucrative “New” Estate Planning Market?
By Philip J. Kavesh, J.D., LL.M. (Taxation), CFP®, ChFC, California State Bar Certified Specialist in Estate Planning, Trust & Probate Law Over the past 15 years or so, I’ve seen a big shift in the new client market. It used to be that a large percentage of the people coming to our office had no Living Trust or other estate plan. Today, the market has almost completely flipped, with many if not most people coming in with an existing trust or plan. Why has this market shift occurred? Like it or not, the truth I’ve witnessed (and you likely will…
Kick-Start Your Boss’ Calendar in the Right Direction for 2022
By Kristina Schneider, Practice Success Coach It’s hard to believe that we are already heading into the final months of 2021. As the former Executive Assistant to busy attorney, Philip Kavesh, what this time of year typically meant for me is that I would be typically preparing Phil’s calendar for the next year so that we can maximize the best use of his time, while also making sure that I don’t overlook important items that need to get onto his calendar. Here are some tips for laying out the 2022 calendar for your boss (whether he or she is an…
Top 10 E-mail Etiquette Rules for Estate Planning Professionals (and Their Assistants and Staff)
By Kristina Schneider, Practice Success Coach Electronic mail (otherwise known as e-mail) plays an important part in any business these days. It’s helped make communicating and doing business far more efficient and simpler. However, as with most things in business, there are certain rules that professionals should follow when it comes to using e-mail. If not done correctly, it can actually create unnecessary confusion, chaos, and an unnecessary amount of miscommunication (and maybe even legal liability!). Below, you will find what I consider to be the ten most important e-mail etiquette rules to live and work by. (NOTE: These are…
Free Checkup Meetings Generate Lots of Revenue!
By Philip J. Kavesh, J.D., LL.M. (Taxation), CFP®, ChFC, California State Bar Certified Specialist in Estate Planning, Trust & Probate Law In a prior article, we discussed the “free service package” alternative to an annual maintenance fee program. The package included a free attorney checkup meeting every three years. You may be wondering, “How do you get your existing clients to come back in for these checkup meetings and actually generate additional revenue from them?” (Before I address these questions, let me first note that, even if you do have and decide to keep your current maintenance plan, periodic checkup…